WE PROMISE an administration, which is
| Accessible to all |
|
| Fair |
by being impartial |
| by being objective as per
law |
|
| Simple | by making
the process less complicated |
| by
reducing the bureaucratic level of administration. |
|
| Quick |
by rendering services within a stipulated time |
| by
specifying the dead line within the which a
particular service can be expected to be
delivered. |
|
| Helpful |
by being courteous and forthcoming |
| by providing information and services through a facilitation center. | |
| by
providing information regarding procedures and legal remedies. |
|
| by
educating public on their rights, entitlement
and duties. |
|
| Efficient |
by
providing services promptly and correctly |
| by
acknowledging communication from people on the spot or within seven days and replying
within thirty days |
|
| by redressing of all complaints and grievances within thirty days | |
| Responsive |
by prompt
action for solving the problems faced by the public. |
| by
reviewing the charter in every six months for inclusion or omission of services on the basis of discussion and interaction with the public. |
|
| Transparent |
by
providing information on demand wherever applicable |
| by
providing information regarding services in form
of leaflets and handouts at facilitation
counters or notices prominently displayed at the notice board |
We expect the people to give their support and suggestions in our services to the people.
Deputy
Commissioner
Jorhat